🔒 Privacy Policy & Data Protection

MyRoots complies with POPIA (South Africa) and GDPR (EU). Your data is protected.

What Data We Collect

Name, email, cultural identity (tribe, region, language), photos, messages, payment info, and usage data to improve your experience and find better matches.

How We Use Your Data

Your cultural identity data powers our heritage-based matching algorithm. We never sell your personal data to third parties. Anonymized data may be used to improve cultural compatibility scoring.

Your Rights

Under POPIA and GDPR, you have the right to: access your data, correct inaccurate data, delete your account and all data, export your data, and withdraw consent at any time.

Data Security

All communications are encrypted via HTTPS/SSL. Payment data is processed by certified gateways (PayFast/Flutterwave) and never stored on our servers. We use industry-standard security measures.

Contact Exchange Safety

Phone numbers and emails shared through our Contact Exchange system are logged for safety. Contact info blocking in messages protects you from unsolicited sharing.