Your safety is our priority. Follow these tips for a secure experience on MyRoots.
Use our secure in-app messaging, voice notes, and video calls. Moving off-platform too early removes our safety protections.
Never send money to someone you haven't met in person. Scammers create elaborate stories. If someone asks for money, report them immediately.
Look for the verified badge. Get verified yourself to build trust. Be cautious of profiles without photos or very short bios.
When you decide to meet, choose a public place. Tell a friend or family member where you're going. Trust your instincts.
If someone makes you uncomfortable, block them immediately. Use the report button with category and evidence. Our team acts within 24 hours.
Don't share your home address, workplace, or financial details with matches. Use the official contact exchange process when you're ready.
Emergency? If you feel you are in danger, contact your local emergency services immediately.